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‎03-24-2022 01:19 PM

HP Recommended
Product: HP Notebook - 15-ba079dx (Touch) (ENERGY STAR)

So yesterday after I had set up a wifi connection to transfer some files to my google drive,I got the blue screen of death&since then have not been able to get pass the "Diagnosing your Pc" screen.It had also given me a black screen with the "Automacialy Repairing your pc" screen.I have tried countless times with the repeated f11/f10 options and it freezes at the blue screen when I try to restore/troubleshoot.I had also ran a diagnostics on it from the f2/f5 options and it read as hard drive dst short failed test.I am concerned as I have very important files and documents I have not been able to back up.Please help somebody.

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