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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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You said you tried to "upload" Windows 10 -- and I don't know what you mean by that.
Your post says you are running Win8.1 -- so are you trying to Update to Windows 10?
If so HOW are you doing that? You should be doing an in-place Upgrade as that will carry over your data, settings, and applications. In that case, you do NOT boot from the media; instead, you insert it and run the setup as a routine program.
Need details on what you are doing and what failures you are seeing.
I am a volunteer and I do not work for, nor represent, HP
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