Receiving a "Boot Device Not Found" error

[TMckoy]

My computer has this Boot Device Not Found Error. I ran the hard drive diagnostic, and it said there was no hard disk found. I also did not see an optane memory loaded either. Are there any suggestions on how I can fix this issue?

[praveenbv]

Hi@TMckoy, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-     

Computer Does Not Start (Windows 10, 😎

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Lateraltap]

I've had this problem before try going into bios and enable legacy support it should boot then

[TMckoy]

Unfortunately enabling legacy support did not work for me. I had attempted that as well. 😞

[praveenbv]

@TMckoy,

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.