Recent Windows 11 Update Bootloop

[Lanpa1]

I just updated my windows 11 with the most recent update. Now I am unable to get pass the hp logo screen. I can't even boot into safe mode is command prompt. I've tried creating a boot disk with my Android phone and cannot seem to do a system restore or repair or just a clean install. I never had this problem with any other brands of laptop or PC. A very strange issue to have. Any help would be most grateful. Thank you

[ub6424]

Hello @Lanpa1 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

[Lanpa1]

Thank you so kindly for the help and I did take your advice to do the tests and they're are no errors.  I have attached the screenshots of the tests results below. Any advice you or any one can provide on how do proceed with the corrupt file? It must have been from that last update which was a big one the other day.  Thanks again

 

 

 

[ub6424]

Hello @Lanpa1 

Hardware tests are ok

(1) Clean install Windows 11

Download Windows 11 (Current release: Windows 11 2022 Update l Version 22H2)

You need another computer to create <USB flash drive> 

--->>> Create Windows 11 Installation Media

(2) Please report your results

[Lanpa1]

Thank you so kindly I'm trying to find another PC to create the boot disk. Creating a boot disk from a phone is almost impossible and the comp is not recognizing it. If only HP sold usb boot disks, I'd like to order one now. Thanks again for taking the time to help and most appreciative of your time and in assisting me. Have a wonderful day

[ub6424 · Accepted solution]

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@Lanpa1 wrote:

Thank you so kindly I'm trying to find another PC to create the boot disk. Creating a boot disk from a phone is almost impossible and the comp is not recognizing it. If only HP sold usb boot disks, I'd like to order one now. Thanks again for taking the time to help and most appreciative of your time and in assisting me. Have a wonderful day

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You're welcome !

Ask a friend/neighbor/acquaintance to help you create the <USB flash drive>. Minimum size is 32 GB.

Good luck