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qzitl
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Solved!

Recover from Hard Drive (sDST) Failure

HP Recommended
HP Notebook 15-bw011dx
Microsoft Windows 10 (64-bit)

Have a failure ID of UCVAMS-8SFAAK-XD7URF-60TM03.  How can I recover from this?

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Paul_Tikkanen
Level 21
Level 21
136,428 91,090 20,988 28,081
Message 2 of 2
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HP Recommended

Hi:

 

You will have to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c05493256

 

After you replace the drive you can use the HP cloud recovery tool with another Windows PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.


Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
136,428 91,090 20,988 28,081
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

You will have to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c05493256

 

After you replace the drive you can use the HP cloud recovery tool with another Windows PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.


Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

View solution in original post

Was this reply helpful? Yes No
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