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Recovering bios default & pw reset

Hp 15 dB-0500ng
Microsoft Windows 10 (64-bit)

Hi support community. 

The day before yesterday I was I a kind of hurry and have set up a very special power on password. Now I forgot and can not regenerate it. I thought a cmos reset ( plug out from power and battery press 15 sec. Powbutton) would help but it didn’t. It only invalidated cmos checksum. What can I do to reset the password properly ?

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HP Recommended

Recovering bios default & pw reset

@Rambot 
Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:





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