12-07-2022 05:05 PM
You can use the HP cloud recovery tool with another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.
Here is an info link for how to use the utility.
Since you will have to install the recovery tool on another PC, after you launch it, you will need to enter your PC's product number in the tool's search window to proceed.
Your PC's product number is: 8KB93UA#ABA
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