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HP Recommended
HP Notebook 15-dy1085nr
Microsoft Windows 10 (64-bit)

Can I create (or download) a system recovery disk (for my laptop that won't boot up); from somewhere online?

1 REPLY 1
HP Recommended

Hi:

 

You can use the HP cloud recovery tool with another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you will have to install the recovery tool on another PC, after you launch it, you will need to enter your PC's product number in the tool's search window to proceed.

 

Your PC's product number is:  8KB93UA#ABA

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