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Recovery5
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Message 1 of 2
212
Flag Post

Recovery your pc/ device needs to be required

HP Recommended
Hp 14q
Microsoft Windows 10 (64-bit)

16333288915623654348158663056976.jpg

1 REPLY 1
iomare
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hi,

Try performing diagnostics at boot. You can perform a fast system test.

Turn off the PC by holding the power button until complete shutdown.

Turn on the PC and repeatedly press ESC until startup menu appears.

Press F2 to enter diagnostics.

Try performing the system test and see if there are any failure ids.

 

Let me know,

David

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