Red light 3 times fast

[Kiril1255]

I have hp laptop 15-bs0xx. My laptop doesn't turn on when i plug the charger the led turns white and when i press the power button it turns off and when i press the power button again i blinks red light 3 times fast

I don't know what to do 

[Raj2111]

Hi @Kiril1255 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

The symptoms you're describing with your HP Notebook 15-bs029nu indicate a potential hardware issue. The blinking red light is usually an error code that can help diagnose the problem. Here are some steps you can take to troubleshoot:

1. Understand the Blink Code

• The three fast blinks typically indicate a RAM issue. This could mean that the memory is not properly seated or that there may be a hardware fault.

2. Perform a Power Reset

• Disconnect All Accessories: Unplug the charger and any connected devices.
• Remove the Battery (if removable):
  • If your model allows it, remove the battery from the laptop.
• Hold the Power Button: Press and hold the power button for about 15-20 seconds to discharge any residual power.
• Reconnect Everything: Reinsert the battery (if removed), plug in the charger, and try to turn on the laptop.

3. Reseat the RAM

• If you’re comfortable doing so, you can try reseating the RAM:
  • Power Off and Disconnect: Ensure the laptop is powered off and disconnected from any power source.
  • Open the Back Panel: Remove the screws and access the RAM slots.
  • Remove and Reseat RAM: Carefully remove the RAM sticks and then reinsert them, ensuring they are firmly in place.

4. Test with One RAM Stick

• If your laptop has multiple RAM sticks, try booting with just one stick at a time:
  • Remove all but one RAM stick and try to power on. If it works, the other stick may be faulty.

5. Check the Power Adapter

• Make sure the power adapter is working properly:
  • Check for any visible damage to the power cable or adapter.
  • If possible, test with another compatible HP charger.

6. Inspect for Hardware Issues

• Look for any visible signs of damage or loose connections inside the laptop, especially around the RAM and motherboard.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support