Reinstall Windows 10 No USB Boot

[mcarv]

I tried to reinstall Windows 10 on Pavillon x2 10-n152la,  I Used to Recovery All (Erase all data) and gave mi a error, no boot at all, ask for a BitLocker Code witch I do not have, I tried Disable secure boot, Enabled secure boot I used a USB with Fat32 partition with GPT and MBR, but the option is not allowed on BIOS, only appears:

-OS Boot Manager (UEFI) - Windows Boot Manager

-Boot From EFI File.

No USB boot Options, no CD/DVD Options, even I Select on BIOS Setup, no boot form USB and no boot at all, It does not matter the info already have a backup, but the Notebook does not work at all

Help Me..

[IT_WinSec]

Hello @mcarv

Welcome to the HP Support forum. Thank you for posting.

BitLocker is a Microsoft software designed to protect your PC against offline attacks, unauthorized access typically if your PC gets stolen. BitLocker is full disk encryption software. More info:

>> https://en.wikipedia.org/wiki/BitLocker

>> http://www.windowscentral.com/how-use-bitlocker-encryption-windows-10

BitLocker was activated by someone and during the activation time it prompts the user to save/store the key in a safe place.

If this is your own device, most probably you use a slightly different BitLocker version for certain PCs and tablets known as Device encryption. Probably your key is stored in Microsoft OneDrive with your Microsoft account here :

>> https://onedrive.live.com/recoverykey

More info >> https://arstechnica.com/information-technology/2015/12/microsoft-may-have-your-encryption-key-heres-...

Try these and let me know if you manage to find the key. This may be needed and may make it easier for you.

Try again with the F11 option or the recover partition (no USB device).

Generally speaking, if Windows 10 image on USB has been correctly written (e.g. with Rufus software) or with Microsoft Media Creation Tool , you do not need to disable Secure Boot for the USB device to boot.

[mcarv]

Thank

I will Try this option, but I do not have the Bitlocker Code, that is my mayor issues.

[IT_WinSec]

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@mcarv wrote:

Thank

I will Try this option, but I do not have the Bitlocker Code, that is my mayor issues.

---

The code should be in the Microsoft Cloud (OneDrive) if your PC is your own (not business one) and if you use Windows Home edition (should be based on your model).

[mcarv]

Thank

The computer is mine, but I do not have a Microsoft Account, and I do not Know how the Encryptation was made, or when was made it, the point is I can not access the computer anymore, Ask for the bitLocker code, so I want to make a clean install of windows 10 on it, but I could not find the USB Boot, I tried with F11 and I get an error that say the restore was unseccesfull by an error, 

[IT_WinSec]

OK,

I believe your issues is with the USB device (Windows image being not bootable or the USB pen drive corrupted).

I just checked your computer's BIOS and I can confirm there is no "Legacy boot" simulation.

If you do not know the BitLocker key you will not be able to access what is stored on the HDD/storage device. If the F11 recovery fails, your only option left is to use Windows 10 clean installation and boot from a USB bootable device

or use HP recovery media

Your PC originally shipped with Windows 10 Home. Please, contact HP Support for obtaining original recovery media if you want to:

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

If you want to use another Windows edition or you have your own license, I recommend you re-download Windows and re-write it to the USB device. You can directly download Windows 10 ISO from MS site or download/use Media creation tool from Microsoft site, create installation DVD or installation USB  and  proceed with clean installation/reinstallation.

Download:

>> https://www.microsoft.com/en-us/software-download/windows10ISO

When download completes, you will need to write or "burn" the ISO image and boot from a bootable media

** How to create bootable ISO on USB device >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows

Instructions for using Rufus / FAT32 partition / MBR partition scheme for BIOS/UEFI

When ready with the USB drive:

* Load BIOS

* Ensure Secure Boot is disabled (in System Configuration / Boot options)

* Save the UEFI/BIOS changes.

Eventually, please, shutdown the computer using the power button (button pressed and hold for a few seconds)

Insert (plug in) the Windows USB thumdrive prepared previously

Power  on the PC.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu

Choose F9 to open Boot options. Select the thumb drive as a boot option.

Follow the on-screen instructions to install Windows 10

Install drivers taken from HP web site when Win installation completes or via Windows Update/Device Manager >> http://support.hp.com/us-en/document/c03330139

[mcarv]

I did, Is not working, the computer do not boot from USB

I used rufus to create a bootable USB and nothing happend, the PC ignore USB stick and ask for Bitlocker again, so What else I can do?

[IT_WinSec]

Try again using the Media Creation tool or re-download the ISO. Make sure you select x64 edition (not 32-bit , not x86).

Try with a different USB pen drive.

When ready, the F9 option is the one to use. It may not always be called USB drive but something else. Try all the options that you believe fit in.

[mcarv]

Thank again:

I think you drive me in the right direcctions, I used the same Pen Drive, with Ubuntu 16.0 LTS 64 Bits installed with Rufus and boot succesfully in my PC, now I will try with Windows 10, I think there are some parameters I could setup in bad direcction, for Example when Select the ISO image, the format become NTFS I need FAT32, I will figure out How to do it

Thank a lot.

[mcarv · Accepted solution]

I Did, I used the next setup in Rufus.

Solved.