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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Remove HP ProtectSmart Administrator Password or Power On Pa...

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08-15-2019 11:31 AM
I want to remove the Administrator Password or Power On Password. The system code I get after three attempts is A7639B9B.
Thanks for assisting me!
08-18-2019 03:46 AM
Hi @Shiolin
Welcome to the HP Support Community.
Please reach out to the HP Support in your region regarding the service options for your computer as any other way of unlocking the BIOS is not authorized by HP.
Have a great day!
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Asmita
I am an HP Employee