Request for HP Escalation Contact – Urgent Help Needed (Edited)

[YasirAnsari]

Dear HP Team,

I am reaching out for urgent assistance regarding my ongoing case (Edited).

My HP laptop has been dead for over a month, and despite multiple communications with HP Support, the Service Head, and Customer Service, I have not received any proper response, resolution, or even basic courtesy in communication. HP Support on X.com has been stalling me for days, mentioning only that a part has been ordered — with no clear updates or action taken.

The Service Head, who was the last point of escalation shared with me, has also failed to respond to my messages or provide any assistance.

Given the lack of support at every level, I request that you kindly provide me with the official HP escalation email address or contact details for higher-level intervention so that this issue can be addressed appropriately.

I look forward to a prompt response, as the delay has already caused significant inconvenience.

Best regards,
Yasir Ansari
(Edited)

[zoey7886]

@YasirAnsari, We understand your concern with the HP Pavilion Plus 14 inch Laptop and we'll elevate this case to the concerned team for assistance, we need a few of your details to process the elevation and the same cannot be shared in a public platform, kindly check your inbox using the envelope icon next to your profile or by clicking here. 

Regards,