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Locked

‎06-01-2020 08:18 AM

HP Recommended
Product: Example: Elite Book 820
Operating System: Microsoft Windows 10 (64-bit)

Hi i am Iqbal From Pakistan, I have to buy this laptop from a shop and i am an android developer so i am using this from 6 months but i didn't try to check the BIOS PASSWORD in these days because i can't need that but now I started Flutter development so i need to test my code on Virtual device so no i check so Know that BIOS are locked and i return to the shopkeeper but he refused to claim that sir i am really disturb because of this,So now today i think that i need to contact with customer support center Of HP so please need your support to reset the BIOS Admin  Password I shall be very thankful to you for this.

1 REPLY 1

‎06-01-2020 02:36 PM

HP Recommended

@bssit1745 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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