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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎07-27-2018 05:50 AM - last edited on ‎07-27-2018 08:39 AM by Retired

HP Recommended
Product: Hp Specter

Hi,

 

i get a pc from my company which is locked by a bios password.

[personal information removed]

Doing 3 wrong password ask me to insertHP spareKey USB Recovery Key.

What i'm supposed to do with this?

 

Thanks for help.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-27-2018 05:59 AM

HP Recommended

Hi,

 

Unfortunately, if you do not have the original usb and credentials, your only option would be to contact hp regarding this - you can do so starting on the following link.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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3 REPLIES 3

‎07-27-2018 05:59 AM

HP Recommended

Hi,

 

Unfortunately, if you do not have the original usb and credentials, your only option would be to contact hp regarding this - you can do so starting on the following link.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎07-27-2018 07:25 AM

HP Recommended

Ok,

 

Thks for your help.

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‎07-27-2018 07:29 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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