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Locked

‎10-09-2023 02:04 PM

HP Recommended
Product: HP Probook 6570B
Operating System: Microsoft Windows 7 (64-bit)

Hello!

I need help with reset BIOS administrator password in notebook I try to repair for my friend. HDD is broken but I cannot change it because of protected BIOS. This computer is 10 years old, and was bought from second hand. It's important for my friend because she live in Poland now, but go to virual Ukrainien class by Teams.

 

Please 

Category:
1 REPLY 1

‎10-09-2023 02:12 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.