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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Reset Bios password

Create an account on the HP Community to personalize your profile and ask a question
04-24-2019
07:39 AM
- last edited on
04-24-2019
05:21 PM
by
Cheron-Z
How can I get the customised SMC.bin file which you can use at boot to reset the password.
Serienummer: [edited] and Productnummer: T8B71ET I want it to recieved bij e-mail Regard,Ron Bor
04-24-2019 05:12 PM
Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now not permitted to assist customers with Admin or BIOS (i.e., Power On) password issues.
In fact, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
I am a volunteer and I do not work for, nor represent, HP