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Message 1 of 2
156
Flag Post

Reset Power On Password

HP Recommended
HP Notebook 14S-DK0073AU

My notebook stuck at screen display "Enter Administrator Password or Power On Password'

 

How to Fix it ?

 

IMG_20200712_044630.jpg

 

IMG_20200712_044709.jpg

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Raisha1210

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

At this point I suggest you contact HP Support in your Region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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