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HP Recommended
Elite book 840 g3
Microsoft Windows 10 (64-bit)

I try to reset my bios password, beacuse I forgot it. I read realted articals in forum, instlled BIOS Configuration Utility and System Software Manager, have tried to execute commands according the documentatin giude

 

http://whp-aus2.cold.extweb.hp.com/pub/caps-softpaq/cmit/whitepapers/BIOS_Configuration_Utility_User...

 

bud didn't work.

 

I created new password file in silent mod with:

 

HpqPswd.exe /s /p"12345678" /f"sample password.bin"

 

and according the documentation have to use the following command to modify the BIOS setup password use:

 

BIOSConfigUtility.exe /nspwdfile:"new password.bin" /cspwdfile:"current
password.bin"
 
when I did this get following message
 
<ERROR msg="Unable to open password file: current password.bin" />
<ERROR msg="BCU return value" real="10" translated="10" />
 
How I can find current password.bin file on my device?
 
When I try to remove the BIOS setup password I get message
 
The filename, directory name, or volume label syntax is incorrect.
 
Please help me...

 

1 REPLY 1
HP Recommended

Welcome to the foru @Nemanja88

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.