01-04-2020 11:09 AM
Thank you for reading my post. I have an HP 6570b. I forgot my BIOS password and need to reset it. I called HP Support and asked if they could provide me with an smc.bin file. I guess policies regarding BIOS password resets have changed. They told me that they are not able to help me by providing an smc.bin file. Is anyone out there in possession of this highly coveted file that helps with BIOS password resets?
I found the instructions on what to do with smc.bin when I get it. Reo at one time had the file in his DropBox account, but that link is no longer working, and I believe he is no longer a part of this community.
Solved! Go to Solution.
01-04-2020 11:13 AM
Sorry, but NO ONE HERE is permitted to help you with obtaining these files.
According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP