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Sung75
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Retired Pavilion tx2000 Black Screen

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Pavilion tx2000
Microsoft Windows 7 (64-bit)

Hi

 

I have a very old Pavilion tx2000 with Win7 Home Premium 64bit OS

I realize that this is a retired product but I wanted to make some use out of this old laptop.

 

It has been sitting in storage for a while... better part of 6 years and it powers on with the led lights on but screen remains black. I hear the fan running. I have tried the reset, ram reseat, monitor check and no luck. It had a BIOS F.06 and I was able to winflash it to a F.08 but still no luck. I am able to get it working 3 out 10 tries. I did realize that when it does not work, the speaker mute light is orange. When trying the windows icon + B + power, I get 1 long beep and 2 short beeps. Then it repeats and no BIOS page no matter how long I wait. If I hold down them too long, the laptop powers off. Any help for a 2nd life on this old comp?

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TEJ1602
HP Support Agent
HP Support Agent
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@Sung75, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start (Windows 7, Vista, XP) and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer or you can also contact any local PC service center.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Sung75
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@tej1602

Yes, I have tried the hard reset and tested the ram and hard drive on another known working laptop to verify that they are fine.

 

Can a bad CMOS battery cause this issue?

Also, the battery is marked as rechargeable Maxell ML1220. Can this be replaced with a regular non rechargeable battery?

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TEJ1602
HP Support Agent
HP Support Agent
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@Sung75

 

Replacing the battery may not help. Te best option here would be to take the help of the local service center or the HP Support in your region.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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