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‎06-06-2021 01:39 AM

HP Recommended

Hai all

I am getting below error during Run in Test and memory test of my hp pavilion g6 notebook pc

FAILURE ID

GTSDUF-62XALV-MFPV5F-400V003

Pls help to rectify above

Thanks

 

 

 

 

1 REPLY 1

‎06-09-2021 09:23 AM

HP Recommended

@Runin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the Memory Board and to fix this issue, your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers to check the available service options to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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