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HP Recommended
Microsoft Windows 11

Hello. 

SMART CHECK - FAILED

Failure id: QAJF7L-BNBC8H-MFPX0K-6OC903

Product id: 712Y6EA#AKD

CURRENT VERSION: 2.2.8.0 - BIOS

 

May u tell me what is wrong with my laptop?

Should i send for warranty? 

Maybe computer format will do?

1 REPLY 1
HP Recommended

Hi:

 

If your PC is still under warranty, HP will have to replace the NVMe SSD which has failed.

 

Contact HP customer service starting at the link below to submit a support request under the warranty.

 

 Kontakt z HP | HP® Polska

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