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09-29-2024 11:01 AM
Operating System: Microsoft Windows 11
Hello.
SMART CHECK - FAILED
Failure id: QAJF7L-BNBC8H-MFPX0K-6OC903
Product id: 712Y6EA#AKD
CURRENT VERSION: 2.2.8.0 - BIOS
May u tell me what is wrong with my laptop?
Should i send for warranty?
Maybe computer format will do?
1 REPLY 1
09-29-2024 11:37 AM - edited 09-29-2024 11:38 AM
Hi:
If your PC is still under warranty, HP will have to replace the NVMe SSD which has failed.
Contact HP customer service starting at the link below to submit a support request under the warranty.
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