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HP Recommended
HP EliteBook 840 G2
Microsoft Windows 10 (64-bit)

Hi,

Tried to contact support in Turkey but phone calls its not avaible right now. I want reset my BIOS passoword. Why? Because i bought this notebook and seller didn't tell me the password, when i tried to contant seller

He said "This computer belonged my son, i don't know password" and i learned his son passed away last year.

So i tried the contant HP(Its unavaible i think because of COVID), i tried to ask the seller and nothing worked.

 

I heard about SMC.bin file if i can access this file can i reset password?

 

Why i need to BIOS password;

OS on this laptop Windows 10 64 Bit and i want to install Ubuntu 18.04 LTS, i tried Virtual Machine but its bloced on BIOS.

 

And here i am, what can i do? Sorry for my bad English and thank you for giving a time.

1 REPLY 1
HP Recommended

@Kurixel

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.