[SOLVED] Windows 10 - Laptop won't go into sleep mode

[happygirl2]

Great news !!.

Is this similar to what I posted in the Shut Down and Win 10 thread. If so, you may wish to refer to the detailed instructins in the Shut Down and Win 10 thread.

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Shut-Down-and-WIN-10/m-p/518013...

Please advise if this works for everyone, and then hopefully once I can get my computer battery charged, I can use as a solution.

Thanks

[svm2805]

For me everything is still ok, this morning my probook woke up normally with everything set to default in balanced power plan. I looked at update history and no drivers were installed or updated since Sunday, just some Defender definitions... Will do testing more with high performance and eko before I make image of my system drive as is now and do clean install once again to see if I get errors and bsods again. It bothers me when the problem is gone by itself leaving me not knowing what it was...

[Caleb1120]

All I had to do to fix this was go to advanced power settings, scroll down to Sleep, open the sleep tab, click hybrid sleep, and check it for battery and plugged in. (It somehow disabled in the upgrade to win 10)

This seems like a much, much safer fix than forcing the processor to always run at max speed...

Now, how to stop it from resseting my touchpad controls after a reboot...

[happygirl2]

Thanks Caleb1120

Out of interest; are your problem only in sleep mode? or are you experiencing problems in powering down after your computer has been on for numerous hours

[re4med]

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@Caleb1120 wrote:

All I had to do to fix this was go to advanced power settings, scroll down to Sleep, open the sleep tab, click hybrid sleep, and check it for battery and plugged in. (It somehow disabled in the upgrade to win 10)

This seems like a much, much safer fix than forcing the processor to always run at max speed...

Now, how to stop it from resseting my touchpad controls after a reboot...

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Somehow I doubt this is the fix/solution.  Many people have tried many things. At the end of the day this is going to be related to a driver or a bug fix somewhere.  My money is on a driver.

[Lee_K_00]

Well after updating my HP Wireless Button Driver last night, it went into sleep mode 4 times and resumed as normal, but then when I eventually shut down I had an error flash up and it crashed again, same way as always, where the power light stays on and the screen go's black. I'm not sure if this was related to the error that flashed up but it disappeared before I even had a chance to read it. I started the computer straight back up, then closed the lid and it went back into sleep mode as normal and resumed. So I shut down again which it did, absolutely fine.
This morning I've gone through all my drivers and updated them manually and the laptop has been put into sleep and managed to resume fine. So it's looking good up to now, apart from the shut down problem last night. I'm not getting my hopes up too much though.
I'm totally disgusted that HP haven't released a statement about this though! I understand that upgrading to Windows 10 was more than likely going to bring a few bugs out, but I've had to force shut down my laptop more times in the last 5 days than I have in the 8 months I've had it! Which can't be doing it any good!

[re4med]

As I sit here at my desk, I notice three things.  One, an HP Pavillion laptop that I bought last year which was recently upgraded to Windows 10 and is suffering from the issues that many have reported about on this forum (and elsewhere). Two, an HP Pavillion DV-7 that I bought a few years ago when Vista was all the rage (not).  Currently, it is running Win7.  Three, an HP 8610 All-in-one printer.  Do you see the theme?  I have been a loyal supporter of HP for many years.  I recommend them to my friends (especially printers).  However, the silence of HP on this issue, that has clearly grabbed the attention of many users, is deafening. 

So...ask me what brand my next laptop is going to be.  🙂

[re4med]

While I am ranting a little...

I work as an IT tech at a local school.  Inevitably, something breaks or doesn't work correctly or fails to do what it should, etc. It is part of the digital world.  However, whenever something does fail or doesn't work correctly one of the first things our department does is alert the staff that there is a known problem and we are working to resolve it.   Usually, this helps calm the fears of those who are working at their workstations. At least they know someone is doing something about the problem.

So HP...do you get the point?  I think your customers would be somewhat relieved if they had an active statement from you that you are, indeed, aware of the issue and are doing something about it, (which, by the way, does not involve blaming Microsoft).  Anyone can blame someone else but  at the end of the day it is your bank account that will suffer.  

Which brings me to a curious point.  Surely the good people at HP are monitoring this forum.  No doubt they have received an innumerable amount of phone calls from upset customers.  Surely, they know this is an issue.  How hard would it be for them to tell their customers something? 

[LazyBlues]

Sadly not helpful, my drivers are up to date and the problem is still happening!

[LazyBlues]

This doesn't work!