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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Windows 10 - Laptop won't go into sleep mode

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08-08-2015 02:33 AM
Exact same issue for Hp Pavillion p001-tx.
Interestingly, I had a similar issue when I purchased this notebook one year ago. Either the notebook won't go to sleep or the laptop screen would not start after waking up from sleep or hibernate mode. The issue was with the BIOS version so the service support person who came to my place simply updated it and everything was fine thereafter.
So I guess no matter how many tricks you try, unless HP releases the fixed BIOS version for your device, the issue cannot be resolved. 
The whole excitement of getting Windows 10 has evaporated and all that has remained behind is frustration. Sheer frustration.
08-08-2015 02:53 AM
That's the whole point. We are still using BIOS designed for Win 8.1. Why they haven't released a BIOS for Windows 10 is beyond my understanding. The whole motherboard could crash if even one critical incompatibility issue arises. All the drivers apart, at least the BIOS update should have been released before July 29th.
@exliko wrote:i'm using the latest BIOS for windows 8.1 for my laptop, there's no BIOS update for windows 10 .
The problem still exist.
08-08-2015 04:05 AM
just want to chime in having the same problem on two HP Envy laptops.
Tried
- stopping fast shutdown
- dropping USB devices first
- shortcut shutdown -s
- installing first big Windows 10 update
- checking all other updates
all to no avail ...
😞
08-08-2015 05:14 AM - edited 08-08-2015 05:15 AM
I won't go back to Windows 8.1, so I've created a bootable Linux usb. When I want to shut down my computer while running Windows 10, I go to the settings, update and restore, system restore reboot with advanced options, start with device, usb device and I start the Linux usb. It's ubuntu so I can try it without making modifications to my device. When ubuntu is started I shut down the OS (right above corner) and the pc shuts down correctly. It's a weird thing to do, but I don't have to press the power butten for 5 seconds anymore... Make sure that your hard drive with windows 10 is the first boot device, so when you boot and the usb is still present you boot Windows 10 and not the usb.