-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Windows 10 - Laptop won't go into sleep mode

Create an account on the HP Community to personalize your profile and ask a question
08-08-2015 12:11 PM
Guys, I've got mine fixed! I can now shutdown and wake up from sleep without any problems. I have a HP Pavilion 15, and I've shutdown and restarted, and woke it up from sleep several times already without flaw, and I didn't even download or update anything.
>Go to Power Options
>Click"Change Plan Settings" next to the "HP Recommend"
>Click "Change advanced power settings"
>Scroll down to "Power Button and lid" and click the plus
>Click the plus on "Lid Close Action" and "Power button action", and make sure all of these settings are on "Shutdown" rather than sleep or hibernation.
>Click "apply", then "Ok", then "Save changes" on the edit power settings window.
If anyone wants to give this a go, let me know if this works for you.
08-08-2015 12:15 PM - edited 08-08-2015 12:17 PM
@jc93 wrote:Guys, I've got mine fixed! I can now shutdown and wake up from sleep without any problems. I have a HP Pavilion 15, and I've shutdown and restarted, and woke it up from sleep several times already without flaw, and I didn't even download or update anything.
>Go to Power Options
>Click"Change Plan Settings" next to the "HP Recommend"
>Click "Change advanced power settings"
>Scroll down to "Power Button and lid" and click the plus
>Click the plus on "Lid Close Action" and "Power button action", and make sure all of these settings are on "Shutdown" rather than sleep or hibernation.
>Click "apply", then "Ok", then "Save changes" on the edit power settings window.
If anyone wants to give this a go, let me know if this works for you.
That is bizarre. If you set the "lid close" to SHUT DOWN it goes to SLEEP when you close the LID? Seriously, that is what you think fixed it? Hmmmm. Maybe, but I am very doubtful. Nothing personal, but that "solution" seems to be "grasping at straws" and makes no sense. Of course, NONE of this makes sense and none of us should be in this mess so who knows...maybe if I tell my computer to shut down it will sleep and maybe if I tell my computer to reboot it will shut-down. 🙂
08-08-2015 12:27 PM - edited 08-08-2015 12:29 PM
Well, believe it or not, but it's working for me. I no longer have to hold in the power button for my laptop to shutdown 
What the lid does it a personal preference, I'd prefer it if it made my laptop go to sleep if it closes, I don't think it matters if others might still want it to make their laptop just go to sleep instead.
Also, when I leave it inactive so it goes to sleep, I can wake it up
08-08-2015 12:36 PM
I have to say this is really annoying I have the same problem and to make matters worse when I try to go back to 8.1 only 3 days after upgrading it says I cant as files have been removed.
Please can someone sort this out
08-08-2015 12:37 PM
@Sat3rn wrote:I went to the computer tech today he updated by BIOS ... and since i had reverted back to win 8.1, i again upgraded to windows 10 without any problems....its been almost a day now the laptop goes to sleep/hibernates and shutdowns properly ! and i also noticed that before when i upgraded to windows 10 i had intel hd graphics driver 10.18.15.4248..now i used Microsoft Media Creation tool (x64) to upgrade to windows 10 and i now i got intel hd graphics driver 10.18.15.4256...i have putted my laptop to sleep about 20+ times and all of them have been successful...
Media Creation Tool Link (Both x64 and x86): https://www.microsoft.com/en-us/software-download/windows10
I don't know why but i think this might be the solution..... 🙂
Edit: By the way i had BIOS version F.32 something which was from 2014, my current version is F.42 which is from 2015....I upgraded my BIOS from hp's website not by using Hp Support Assistant...(Fn+Esc to check BIOS version)
I'm running the exact same BIOS version, F.42. But my graphics driver is: 10.18.15.4248. I've just downloaded 10.18.15.4256 from Softpedia as it's no longer available on the HP website, and it says it's incompatible with my system. Even though the description says it's exactly what I need. Supposed to work for the Iris graphics and Windows 10. Both of which mine are...
08-08-2015 12:53 PM
My Model is Hp Pavillion 15-p100nx. Putted my laptop to sleep again while writing this ... still sleeps (sleeps faster than windows 8.1).Microsoft suggested me to re-download the iso from Media Creation Tool when i posted the complain on there support forums..
Microsoft Post Link : http://answers.microsoft.com/en-us/windows/forum/windows_10-power/hp-pavillion-15-not-shutting-down-...
08-08-2015 12:56 PM
Mine is also the HP Pavillion 15. But I refuse to downgrade to 8.1 to get this to work! Whatever the change is between a clean install and an upgrade should be fixable. So why hasn't anyone connected the **bleep** dots yet!?