[SOLVED] Windows 10 - Laptop won't go into sleep mode

[Lee_K_00]

I'm well and truly finised "trying" things! I've literally tried everything suggested in this thread that hasn't involved reverting back to 8.1 and I've tried a few of my own things too. I'm not going to attempt going back to 8.1 after some of the trouble others seem to of gone through in the process.
I have Windows 10 set up exactly how I want it and everything works, except for the mail app and the calendar app which now crash when I try to use them (even though they worked fine before Microsoft pushed out their latest update). But anyways, going back to 8.1 would just be a load of hassle for me that I can do without.
I will be contacting someone at HP tomorrow though and demanding an explanation, and an explanation as to why no one has taken any interest in this thread.

[Michaël]

Just one question, is there also a 'legacy device' listed in your device manager under system devices? I've disabled it and my laptop behaves well ever since... It could just be coincidence and nothing worth mentioning, that's why someone else should try it. That device was known as an Intel firmware hub (and something else) under Windows 8.1.

[bLizZaRd_95]

No clue what you are talking about! I haven't seen anything like that. Could you post a screenshot?

[Michaël]

nevermind it didn't work

[DevYousef]

Here is The solution mate

search for your model driver in hp site
select windows 10 driver not 8.1
download and reinstall all the new driver which completly compatible for win 10

that's solved the problem for me

my problem was caused by touchpad synpatic driver

hope this will help you

[coreykadd]

I have read about 50 pages of this thread so far and its shocking how no permenant solution has been found yet. I have tested a few of my own solutions and none of them succesfuly got the laptop to sleep. I did however manage to successfuly shutdown my laptop. I have only tested it 3 times and my laptop has shutdown with no issue. I will test it a few more times and will post the solution here.

[BeasTech5000]

Sorry to say but the problem will come back, if you had read the thread, there is no perminant suloition unless one of you can program and write your own code to fix this

[andyh1991]

Still no fixes? I saw someone on here earlier saying they had a fix going back to 8 but then using windows media tool but I can't do that since ccleaner deleted my windows.old file.

So annoying. Im worrying for the health of my laptop doing all these hard resets since i only got it in december. 😕

[coreykadd]

Ok so I tested my solution a few more times and 9/10 times it shutdown successfuly. The one time it didn't shutdown was when I had my head phones plugged into the laptop and I just finished watching a video on youtube. I don't know why it didn't shutdown proparly that time. Maybe it was because I had the headphones in or I was previously watching a video.

Anyways my solutions that so far seems to work 90% of the time is this:

Make sure no apps or anything is opened. (Don't know if neccassary but I did it anyway)

Open up the command prompt.

type shutdown -s

press enter

A message will show up saying that the computer will shutdown in less than a minute

press the Close button

X out of command prompt

Wait about 30secs and the computer will begin to shutdown and it should shutdown fully.

Hopefuly this works for ye. I have tried it 10 times and it worked 9 times out of that 10.

[Disaster123]

Problem solved
The reason is the driver of the wireless network button "HP wireless button"
You can install the driver in two ways :
1.Automatic download and installation
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe
If there have any problem in the automatic installation or device that you can Althbyt Manual and which can not be mistaken because it is compatible with all devices .
2. Manual
Clicking the right mouse button on the icon computer
Choose Manager
Choose Device Manager
Right click choose Unknown devices
Update Driver
Now
Unzip the zip file HP Wireless Button
Browse the computer for driver
Select the folder path HP Wireless Button
Congratulations to the installation
If you have more than one Unknown devices Do this on all of them
for more about Manual
https://www.quora.com/How-do-I-solve-the-sleep-wake-up-and-shut-down-issues-in-Windows-10