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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Intel Rapid Storage

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08-11-2015 02:02 PM
@re4med wrote:
@RorG9 wrote:
Already part way through a personal fix for this, if this is not fixed tonight from these updates then tomorrow will be an interesting day for me
What personal fix? Care to elaborate?
Sure, I found a family member willing to buy this notebook from me (with Windows 8 and made it clear 10 has issues atm) and will be going going by the Apple store tomorrow to pick up a new MBP 15 retina. I sold my older MBP for this notebook after testing 10 preview back in Feb on my old laptop and fell in love with it.
Probably not even going to bother putting Windows 10 on the Mac with bootcamp, mayber I will next year once I'm less angry about all of this.
I wish you all the best of luck with this, especially you re4med who has been very active about this.
08-11-2015 02:14 PM
So I actually had an update in the support assistant tonight, for the Realtek audio driver, which I just installed. And as for the latest Microsoft update, I clicked update, it got to 56% and then crashed, but it says in the log files the majority of it has installed correctly. Whether it has or not I don't know. So after these latest updates, is everyone still having the same problem? Anyone had any luck yet?
08-11-2015 02:14 PM - edited 08-11-2015 02:15 PM
Last night I received a personal phone call from a tech manager at HP. He assured me that they know about the issue but cannot do anything until Intel/MS get something fixed. Of course, that is logical, I told him. However, I reminded the tech that whether or not this is HP or MS or Intel or a combination of all three, the fact that NOTHING OFFICIAL has come on THEIR support forums leaves countless of users in the dark, so to speak. Nevermind the other THOUSANDS of users who have not bothered to even comment and have either given up, drop kicked their laptops across the room or ran out to Best Buy's "Geek-Squad" and paid who knows how much to get it fixed (which resulted in nothing).
I am not going to apologize for giving the HP tech and manager the cold-hard facts. The reality is that all of us know there is a problem. Most of us are willing to be patient and wait for an update. However, all we want is for someone from HP (a janitor, a receptionist, SOMEONE!) to tell us OFFICIALLY what is going on and what they are doing to resolve things.
...is that REALLY hard?
I do hope that HP VP reads my comments because they were pointed. I think we all understand that OS upgrades will have their issues. That comes with the territory when you have thousands of various PC configurations out there. What doesn't make sense is the silence. Any moron can communicate. Heck, use smoke signals for all I care. Just tell us something!
08-11-2015 02:27 PM
Well it looks as though the latest update hasn't done anything for me! Even my email and calendar app are still broke, even though they both worked fine before the previous update.
I still refuse to roll back to 8.1 but it's annoying as to how much has gone wrong with Windows 10. It clearly wasn't ready to be released.
08-11-2015 02:30 PM
@Lee_K_00 wrote:Well it looks as though the latest update hasn't done anything for me! Even my email and calendar app are still broke, even though they both worked fine before the previous update.
I still refuse to roll back to 8.1 but it's annoying as to how much has gone wrong with Windows 10. It clearly wasn't ready to be released.
No question. Win10 was not ready to play in the BIG SHOW.
Like you, I refuse to roll back. Call me lazy. Call me stubborn (that's okay, my wife calls me stubborn too so you would be in good company).
Sadly, this issue is well-documented as early as Oct 2014 and as late as ONE WEEK prior to the July 29th release. Sadly, we have all been recruited to be BETA testers of Win10.
08-11-2015 02:37 PM
Yes that's exactly how I feel too! That we're all just Beta testing this! Rolling back to 8.1 just wouldn't sit right with me. I mean upgrading has already brought enough problems, so rolling back and then upgrading again at a later date just seems to be more of a risk than it's actually worth. Not only that be I have Windows 10 personalised to my own liking just about and it would mean having to do it all over again. I just hope these bugs are fixed sooner rather than later. Until then I guess there's literally nothing else we can do other than just wait, wait and wait some more, while keeping each other updated on any progress.
08-11-2015 02:44 PM
I had this same issue with my HP Pavilion dv6 laptop. I updgraded over a week ago. What worked for me was to remove the hard drive and boot the laptop with out it. This took me to the recovery screen and I was able to then re-connect my hard drive and the laptop loaded properly. Once loaded go to your power options and click the link to "Choose what the power buttons do". On the next screen click the link to "Change settings that are currently unavailable" and uncheck "Turn on fast startup (recommended)" checkbox. Your laptop should be fine going forward. I have put mine to sleep and turned it completely off and it is working properly without anymore issues.
