-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- SSD not show in bios facsing hard drive error

Create an account on the HP Community to personalize your profile and ask a question
08-23-2024 10:33 AM
Hi @Abi901
I don't understand very well, the Intel RST is activated in raid mode when you have an Intel Optane installed, you don't have Intel optane installed you only have a HDD
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
08-23-2024 12:20 PM
it is not very clear what you indicate, I think you want to install a M.2 NMVE disk, and you do not see the disk in the installation and the reason is that you must put the driver during the installation, what you are requesting does not exist
the first thing you should do is to download this disk driver.
https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147494.exe
Then use win-zip or 7 zip, to unzip the file into a folder, then look in the folder for the F6 folder, copy that folder to the windows installation USB, which should be created with Microsoft media creation tool in FAT32 or GPT partition.
Then put the USB, turn on the computer and press several times the F9 key, the boot menu appears, you should see the USB if it was well created, select it and start the installation, when you get to the part of selecting the disk you will not see any disk then select install driver gives the path to the folder F6 on the USB, and the first result select it and then the disk appears and continues with the installation.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.