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‎02-14-2021 12:57 AM

HP Recommended
Product: HP 15-bs638TU
Operating System: Microsoft Windows 10 (64-bit)

I install window's fresh installation in new ssd.But ssd not show in bios os boot manager and when i remove hdd from laptop & then window could not start . Please help me as soon as possible.

1 REPLY 1

‎02-14-2021 06:53 AM

HP Recommended

Hi:

 

What kind of SSD did you install?

 

If you installed a M.2 NVMe SSD, those are not supported in the 15-bs model series.

 

Only SATA M.2 SSD's are supported.

 

See chapter 1 of the service manual for the supported drive types.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

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