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‎05-15-2017 01:51 AM

HP Recommended
Product: HP Pavilion Notebook 14 ab123
Operating System: Microsoft Windows 10 (64-bit)

I wonder why the system Z always appeared whenever after i connect to internet. And then the system Z sometimes dissapeared and appeared again.

 

The problem along with this is i cannot shut down the laptop as usual. The laptop will turn on again and again and asked to log in again continuously. So i take the other way, if i want to shut it down i need to click RESTART at the HOME icon then when the system is ready back i click again HOME and click SHUT DOWN. It is annoying whenever the system Z appeared the same problem arise and i need to do the same thing. I am worried that will damage the OS or BIOS as i always need to do restart method whenever SYSTEM Z appeared.

 

Please help me.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2017 02:01 AM

HP Recommended

Hi,

 

Microsoft and/or HP use drive Z to store data during the update process which may take few hours or even few days. They will delete/remove drive Z at the end of the process.

 

Please ignore, it, it will come and go.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-15-2017 02:01 AM

HP Recommended

Hi,

 

Microsoft and/or HP use drive Z to store data during the update process which may take few hours or even few days. They will delete/remove drive Z at the end of the process.

 

Please ignore, it, it will come and go.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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