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Saying Boot Device Not Found, have failure ID

HP Recommended
Hp Notebook Energy Star- 15- f272wm
Android 9.0 Pie

Hello loves. Its Love. My hp Notebook Energy star 15-f272wm

is no longer acting correctly. I ran test and checks and it's telling me the smart check: passed &

Short DST: failed

Its also giving me a failure id:


& product id: N5YO5UA#ABA

Hard Drive 1 

Can somebody please help or guide little old me please!!  ♡ 


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HP Recommended


The tool we use to decode the error codes says the one you posted is invalid -- so we don't know what the code means.


But based on your comments, the issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive:

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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