Screen black even after BIOS recovery

[Keili08]

My laptop turns on with the screen lighting on black. I tried the BIOS recovery and went to where it says "click enter to continue" everything goes well but when it restarts it returns to the lighter black screen and stays like that.

What should I do??

[A4Apollo]

Hi! @Keili08, 

Are you able to boot into the BIOS page?

Have you tried performing BIOS recovery using the USB device?

Do you see any blinking lights on the BIOS?

It sounds like the BIOS has corrupted on the PC due to which you have issues booting into the PC.

Try performing a hard reset on the PC.

Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
The computer starts normally or a startup menu opens.
NOTE: If your computer does not start after pressing the Power button, then a power reset did not resolve the startup issue. See Additional resources for further troubleshooting steps.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

If you are able to boot into BIOS page, try restoring the BIOS to default on your PC and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

Try recovering the BIOS using the USB method.

Refer the video instructions from HP support to know more information about performing recovery using USB. Click Here

Update the BIOS to the previous version F.62 Rev.A using this link. Click Here

Let me know if this helps!

Have a pleasant day ahead! 🙂

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