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‎02-04-2019 09:01 PM

HP Recommended
Product: Hp envy 15t-as000
Operating System: Microsoft Windows 10 (32-bit)

My laptop was working just fine a couple a days ago but when I tried to use it today it was running slow then crashed and now  it won't start the screen is just black and the caps lock is blinking 3 times. What could that mean?

1 person had the same question
1 REPLY 1

‎02-05-2019 01:41 AM

HP Recommended

Hi

https://support.hp.com/us-en/document/bph07107

 

Possibly this...

LED blinks 3 times

Memory

RAM Module failure.

1 Reseat the memory. NB:- See the Services Media Library for steps for your PC.

2 Check each individual memory module and swap slots.

3 Replace the memory modules causing three blinks or if the blinks follow the slots.

4 Replace the Main-Board.

 

 

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