Screen is black but caps lock blinks 5 times slow then 3 times fast

[Novablue42]

My hp laptop…idk model it’s about 2 years old just kind of a standard one nothing special or expensive, stopped working. Sometimes it will still turn on but mostly it seems like it has to be plugged in to get any sort of response (when I’m having this issue) and I can’t get it to turn on it just has a black screen and the caps lock button flashes blue  5 times slow then 3 fast….   Like blink…..blink…..blink….blink…..blink………blink..blink..blink 

lol if that helps give an idea. Also it seems to happen whenever I let the battery die completely. I’ll be watching a show and fall asleep and then it dies in the middle of whatever show that was on and after that I can’t get it to start. I try letting it just sit and charge for a long time but that doesn’t seem to help. Then randomly it will turn on for me again 

[Irfan_06]

Hi @Novablue42,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support