Screen not turning on and power button glowing and f5&f8 also glowing

[5cd229frnh]

Laptop not turning on and power button f5&f8 are glowing

[Raj_05]

Hi @5cd229frnh,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP laptop is experiencing some issues with powering on properly. When the power button is glowing along with the F5 and F8 keys, it could indicate a few potential problems. Here are some steps you can try to troubleshoot the issue.

Perform a hard reset:

• Disconnect the laptop from any power source (unplug the charger and remove the battery if possible).
• Press and hold the power button for about 15-20 seconds to drain any residual power.
• Reconnect the power source and try turning on the laptop again.

Check for external monitor output:

• Connect an external monitor to your laptop to see if the display appears on the external screen. If you see the display on the external monitor, it could indicate a problem with the laptop's internal display or display cable.

Check for LED error codes:

• Look up your laptop model's documentation to see if the glowing lights on the power button and F5/F8 keys correspond to any error codes. This could provide insight into what might be wrong.

Inspect for physical damage:

• Check for any physical damage to the laptop, especially around the power button, keyboard, and display area. Damage in these areas could indicate a hardware issue that needs repair.

Try booting into safe mode:

• If possible, try booting the laptop into safe mode by repeatedly pressing the F8 key during startup. If you can access safe mode, it might indicate a problem with a recently installed software or driver causing the issue.

Remember to back up any important data on your laptop if you're able to access it through external means before attempting any troubleshooting steps.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support