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Eagle250
New member
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Message 1 of 2
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Flag Post

Screen won't turn on after BIOS firmware update

HP Recommended
Microsoft Windows 10 (64-bit)

Hello, my notebook won't turn the screen on after BIOS firmware update from hp assistance.
I've tried all steps an a video that you have put on your YouTube channel but still nothing change.
My laptop is Everything I have and now I can't do anything please help

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Eagle250

 

Welcome to the HP Support Community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

 

Thanks 🙂


I am an HP Employee

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