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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Screen won't turn on after BIOS firmware update

Create an account on the HP Community to personalize your profile and ask a question
09-18-2020 03:25 AM
Hello, my notebook won't turn the screen on after BIOS firmware update from hp assistance.
I've tried all steps an a video that you have put on your YouTube channel but still nothing change.
My laptop is Everything I have and now I can't do anything please help
09-20-2020 02:51 PM
Welcome to the HP Support Community.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
Thanks 🙂
I am an HP Employee