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HP Recommended
Pavilion 15-p-192na energy star
Microsoft Windows 8.1 (64-bit)

Getting smart error at start up and when I try to the update for Seagate hdd  firmware update it won't update due to uefi set-up

1 REPLY 1
HP Recommended

@Macendi

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Smart HDD error is an indication of failing hard drive. I suggest you run a Hard drive test to confirm the Hardware Functionality

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.