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‎02-13-2020 12:46 AM - edited ‎02-13-2020 12:51 AM

HP Recommended
Product: Envy m6 1152er
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, after the reinstalling of Windows 8.1. I cannot run my notebook with Secure Boot in BIOS as a part of default setups. It says that, boot device is not found and I should install Windows on my hardrive (but it's installed already). I only have access to Windows if I turn off Secure Boot and turn on Legacy boot.

 

So what's the problem then? How can I run my PC with Secure boot?

2 REPLIES 2

‎02-13-2020 01:22 AM - edited ‎02-13-2020 01:22 AM

HP Recommended

@Dmitry812 

Hello,

In order to palliate this incident, please follow the instructions in the HP link Performing an HP System Recovery (Windows 8 ).

Please disable Secure Boot and enable Legacy Support as described in the following HP document:

https://support.hp.com/id-en/document/c03653226

If the problem persists, please perform the hard drive test as described in the following HP document:
https://support.hp.com/id-en/document/c03467259

Do not hesitate to contact us in case of need.

Best regards,:Wink:



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‎02-14-2020 03:11 AM

HP Recommended

Hi, Mans,

 

I did the recovery and hard drive test (the long one, that lasts 2,5 hours) and there's nothing wrong with my hard drive. I still have the problem with activation of Secure boot. 

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