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grambabu4u
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Message 1 of 9
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Selected boot device failed

HP Pav 15-CC129TX 8Gi5 8GB2X
Microsoft Windows 10 (64-bit)

Hi, I am not able to start my HP laptop due to error "The selected boot device failed. Press <Enter> to continue.

 

Googled for a solution  but no luck as functions keys are not working. Please can suggest me for solution. 

My laptop is still on the warranty period.

 

Thanks, 

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Message 2 of 9
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Selected boot device failed

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

Then if an error code is generated a Moderator may be able to help.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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grambabu4u
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Selected boot device failed

IMG_20190914_153432.jpg

Thanks for response. It's not working. Getting same problem.

 

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Selected boot device failed

Hi

You have real problems, because the F2 diagnostics usually run without needing a working hard disk.

So, NO SD card or USB left in and you ran the 4 minute diagnostic check and the results were..?????

 

ELSE replace your Hard Disk.

 

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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grambabu4u
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Selected boot device failed

Sorry I didn't get u, the problem exist for my laptop. I am not aware of 4 minute diagnostic check. my laptop is under warranty, can I get help from HP support team. 

 And I am from India, pls suggest me for further process. 

 

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Selected boot device failed

Hi

IF you try the

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

you then may get a 24 character error code.

 

 

 

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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grambabu4u
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Selected boot device failed

No it's not working. Getting same problem.

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Selected boot device failed

https://support.hp.com/us-en/service-center

https://www8.hp.com/in/en/campaign/in-service-center/service-centers.html

 

Example below.

A service centre, ring and ask about warranty help from HP

F. Wipro Limited (24.67 km)

ASP, Renovision Automation Services Pvt. Ltd.,C-32, SECTOR-2,NEAR HOTEL NIRULA'S ,NOIDA, UP 440010, Noida, Uttar Pradesh, 440010

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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Message 9 of 9
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Selected boot device failed

@grambabu4u
Thank you for posting back. 

 

This sounds like a hardware related issue either it could be a Hard drive or bad drive partition issue. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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