• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-29-2020 06:13 AM - edited ‎02-29-2020 06:22 AM

HP Recommended
Product: HP Pavilion Notebook - 15-p233cl

HP Pavilion Notebook - 15-p233cl 

Recently i shifted back to my hometown, during the process i lost my diary having all my passwords including bios administrator password, it was working fine usually i dont do anything in bios, but recently my hard drive crashed so i installed a new Seagate drive but when i was installing os it says "Selected boot image did not authenticate".

I did some research and found out only way to fix this is to reset bios. 

If there is any other way to fix this please tell me

Or how to reset Administrator password  - system disabled with i code  [i 19437206]

 

1 REPLY 1

‎03-02-2020 07:30 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.