• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-01-2024 06:38 PM

HP Recommended
Product: HP Notebook - 15-f233wm (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)

When I turn on my HP 15-f233w it immediately goes to a blue screen with SELECTED BOOT IMAGE DID NOT AUTHENTICATE. I have tried all troubleshooting steps provided by HP Support Assistant with no success. 

What else can be done? Purchasing a boot disk, and if so what kind and where? 

Category:
1 REPLY 1

‎01-02-2024 08:04 AM

HP Recommended

Hi:

 

You can reinstall W10 for free by making a bootable USB W10 installation flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 15-f233wm (ENERGY STAR) Software and Driver Downloads | HP® Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.