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‎01-10-2022 11:45 PM - edited ‎01-10-2022 11:46 PM

HP Recommended
Product: HP Laptop - 15s-gy0001au
Operating System: Microsoft Windows 10 (64-bit)
I regret to say that I bought HP Laptop and struggling to fix issues under warranty. I'm not getting the information that I want through your support. Please don't ask me to dial the "toll-free" number, and I'm talking about that unhelpful automated voice guidance. CALL ME if you guys can support a helpless customer. Please don't ask me to sign up for your buggy Hp customer login. The verification code I'm getting to verify the mobile number is always Invalid. 
Please don't ask for additional information unless it's for repairing my laptop in real-time.
Category:
1 REPLY 1

‎01-11-2022 01:30 PM

HP Recommended

@Anand_M_Ind 

You completely misunderstand our role here.  We are NOT HP Tech Support, so we have no way to (1) call you, (2) access your PC from here, (3) repair your PC, or (4) send anyone there to repair your PC.

 

We are only a self-help Community forum staffed mostly by volunteers.

 

You have to contact HP directly for assistance with these issues -- as there is nothing we here can do about these.



I am a volunteer and I do not work for, nor represent, HP
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