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HP Recommended
HP EliteBook x360 1030 G3 Notebook PC
Microsoft Windows 11

Hello Expert,

 

When i issue Shutdown command (from the start screen - right bottom icon) it trigger immediate restart.  I tried the following:

  • factory reset with clean install (i.e. cloud download, drive cleanup, window updates, and update to all HP driver via HP Support Assistant)
  • I also ran the HP PC Hardware diagnostic to identify missing drivers.  I installed all recommendations.

 

The machine is running Window 11 (personal).

 

Any recommendations will be greatly appreciated.  By the way long press for Power switch turns off the machine.

 

Thanks in advance.

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