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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Sleep mode after BIOS update
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08-22-2020 06:23 AM
After recent BIOS update. My PC goes into sleep mode every time I play a game. I cannot revert it back to the old version, it always says "unable to identify signature". Is it even possible to do a BIOS rollback or are there any other solutions?
08-25-2020 09:38 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Start with a hard reset to release any excessive static on the PC:
- If Windows is open, click Start and then Shutdown.
- If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
- With the power off, disconnect the power cord from the back of the computer.
- With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
- Reconnect the power cord and turn on the power.
Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here (restoring BIOS on notebook: http://support.hp.com/us-en/document/c02693833)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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