Slow boot on HP Omen

[Otávio_AR_94]

Hello, I would like to report a recurring issue in OMEN by HP 15t-ax200. The system startup time is extremely slow and it takes more than a minute even cm SSD installed. After much research, I found evidence that the delay may be related to the Intel Management Engine Interface driver or some similar driver as well as the Chipset Firmware. I think this situation could only be solved by updating the Chipset Firmware or BIOS. I'd like to report this situation.
I appreciate the attention.

[praveen196]

@Otávio_AR_94 Welcome to HP Community!

I understand that you are facing issues with the slow boot.

Please run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Otávio_AR_94]

Thanks, but I've tried all these procedures to no avail. Probably the problem seems to be in the BIOS or firmware of the device or even in the driver of the "Intel Management Engine Interface". It would be interesting for HP support to check this issue further.

[praveen196]

@Otávio_AR_94

I understand your concerns.

In that case, I would suggets you contact our phone support and check for the support . They will help you.

  Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Have a nice day!!