10-16-2019 05:05 PM
My laptop is having a Smart Disk Error. I’ve tried doing hard drive test and it shows a lot of error. Please help. I badly need to fix my laptop. Thank you.
10-16-2019 05:30 PM
Unfortunately, your notebook has an eMMC drive which is an integral part of the motherboard.
In order to fix the problem the motherboard would need to be replaced.
That is a relatively new model, so if it is still under warranty, contact HP support in your country and submit a support case under the warranty to have the motherboard replaced.