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‎06-13-2020 07:37 PM - last edited on ‎06-15-2020 07:17 AM by Retired

HP Recommended
Product: HP Notebook-15-ay007TX
Operating System: Microsoft Windows 10 (64-bit)

"Smart hard Disk Error" Message is shown when I start my laptop. Then I have pressed f2 for System Diagnostics. Following I have checked "Hard drive check". Then there is error shown as 

Smart check: FAILED

FAILURE ID: 6C623W-000A56-XD7X6J-60CG03.

PRODUCT ID:  W6T44PA#ACJ 

Serial Number: [edited]

 

How to resolve it? 

Should i need to buy new hard disk or something else will fix this ?

20200614_053411.jpg

 

20200614_071204.jpg

 

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