Smart check failed

[WouterJohn]

I erased my hard drive and now I cannot get it to boot again.

When I run system diagnostics I get this error:

Smart check : FAILED

Failure ID: 9G92SW-00090J-MFKSXG-609L03

Hard drive 1

I cannot get it

[iomare · Accepted solution]

Hi,

You are going to need to replace the drive as SMART has dtected "Hard Disk 1 SMART Hard Drive Detects Imminent Failure"

This usually means that it will not be possible to install an OS on the drive.

You can replace with 2.5" SATA hard drive and could also opt for a 2.5" SATYAIII SSD which would improve everyday performance.

On pages 72-74 of service manual you can see the steps to replace the drive:

http://h10032.www1.hp.com/ctg/Manual/c03905828

Let me know if you need further help,

David

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[WouterJohn]

Ok thanks, I bought a new drive, now we wait.

[iomare]

Your welcome.

Let me know if you need any further help once the drive arrives.

All the best,

David